Shangri-La The Shard, London

It’s a tremendous deal in living such a fabulous, convenient, glamorous and beautiful place.

We are absolutely delighted by the experience, right from the reception, about the special allotment of the choicest room, the greeting message every thing made us feel warmly welcomed by the hospitality and participation in the special moment. We were mesmerised with Shangri-La The Shard, It truly is amazing with the beauty, uniqueness, panoramic views from bed and even from the luxurious bath,its opulence is unique. We managed to visit the infinity pool and sauna just once throughout our stay and have fond memories of these wellness amenities.Above all staff were very courteous, cheerfull and always proactive to ensure comfort.

The hotel is stunning - well clean and new rooms BUT mostly is the VIEW! I would not leave my room if I could! The pool was okay - looks bigger in pictures. Also the water was pretty cold, they could put it warmer. The sauna with the view of London 10/10. Unfortunately the staff was not great, not a staff of 5 stars hotel! Very unprepared, mostly VERY SLOW. Slow in finding a solution, slow in be efficient. I got the wrong room 3 times, I had to wait over 2h to get the right room. At breakfast they staff was super slow in coming around to take the order and bring the coffee. 1/10 is the TING restaurant - awful service, very inexperienced staff, very rude - taking the wrong orders, bringing to the table and mistaking what dish or drink it was. Forced to leave a plate of the table that we didn’t order. AWFUL. The guy was expressly rude and unprofessional!! Very very unhappy about that considering was the dinner of my birthday. Good thing? The view of the restaurant obviously. The food average too. Disappointing the service and the staff

The views from the hotel are phenomenal! On the 43rd floor our room had views of the Thames, eye of London, st. Paul's Cathedral and much more! Location is excellent being right next to London Bridge metro and train station it's easy to get around London. The staff were also fantastic and always around to answer questions and help out when needed! It was also soo lovely to have a bathtub with such a fantastic view! It was hard to leave! Will certainly be returning!

The Shangri-La at the Shard is a modern, elegant place that is particularly well-situated in the centre of London: it is only a short walk from the City and is built almost literally on top of London Bridge railway station, which gives you rail and underground access to pretty much anywhere in London and the surrounding areas. Southwark Cathedral is only a few metres away, and the very lively Borough Market, with all its restaurants, bars, cafes and shops, is next door. The rooms are spacious and filled with light, and also very well-appointed and comfortable; most will boast excellent views of London, the Thames and a bewildering array of sights. We tried the swimming pool and sauna, on the 52nd floor, and again the view is breathtaking. The Shangri-La has a number of restaurants and bars, serving excellent food and cocktails: breakfast does not look as abundant and decadent as in some other hotels, but it is very high-quality and diverse. As one would expect, staff are professional to a fault, and did everything they could to ensure we had a first-rate experience!